Refund Policy

Thank you for shopping at 154brandstore! We are committed to providing you with high-quality products and an exceptional shopping experience. Please read our Return and Refund Policy carefully before making any purchases.

1. Returns

1.1 Defective or Damaged Products: If you receive a defective or damaged product, please contact our Customer Service team within 7 days  receiving your order. We will provide instructions on returning the item for a replacement or refund.

1.2 Incorrect Items: If you receive an incorrect item, please notify us within 14 days of receiving the product. We will arrange for the correct item to be sent to you, and you may need to return the incorrect item following our return process.

1.3 Change of Mind: We understand that your preferences may change. If you decide you no longer want the product you ordered, you can return it within 30 days of receiving the item. Please note that the product must be in its original condition, unopened, and with all original packaging. Return shipping fees for change of mind returns will be the responsibility of the customer.

2. Refunds

2.1 Refund Eligibility: Refunds will be processed once we receive and inspect the returned item. To be eligible for a refund, the product must meet the conditions outlined in our return policy.

2.2 Refund Process: Upon approval of your return, we will initiate a refund to your original payment method. Allow number of days, e.g., 15 business days for the refund to be reflected in your account.

2.3 Non-Refundable Items: Certain items may not be eligible for a refund, including but not limited to downloadable software, gift cards, and personalized/customized products. Please check the product description before making a purchase.

3. Return Process

3.1 Contact Customer Service: To initiate a return, please contact our Customer Service team at [customer service email or phone number].

3.2 Return Authorization: Our Customer Service team will provide you with a Return Authorization (RA) number and instructions for returning the product.

3.3 Packaging: Please ensure the product is securely packaged with the original packaging materials, including all accessories and documentation.

3.4 Return Shipping: For defective, damaged, or incorrect items, Technology House will cover the return shipping costs. For change-of-mind returns, the customer is responsible for return shipping fees.

4. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Service team at +92 301 8431313.

Thank you for choosing 154brandstore. We appreciate your business!

154brandstore

+92 301 8431313